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We have rented from Empress for many years and always have a great experience.
I return to Empress every time I visit St. Maarten, which is often. The wait at the airport at arrival is always a bit longer than it should be- but after that the entire experience is very good, including the return to the airport at departure.
We had a flat tire and even the spare in the trunk was bad. Had to wait almost 2 hours for them to come fix it. Other than that it was fine
Great - as always!
Return experience and shuttle back to airport very good. Cheerful efficient staff. Car needed some maintenance indicated by error message calling for oil change and reporting low tire pressure. Also some body work needed.
BEST car rental price and customer service on the island! We rented with them before the cruise and shared their information with others on the cruise and 3 other couples we know of used them and 1 texted me 3 times saying the low rental prices were amazing! We will book with them in the future!
Great experience and will definitely use you again. Thanks!
Friendly service with all smiles
Had a flat, Empress came to us to change the tire, did it promptly- our plans for the day were not interrupted.
We’ve rented from Empress twice a year for the last 10 years. Our service is always fantastic and I’ve recommended Empress to all our friends. Love these guys!