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We have a much better rental experience than when we rented through Avis last year. Would definitely rent through Empress again.
Always great service, this was our third time or maybe 4th renting and will again in March, my only suggestion is for the employees to wear nametags, just makes it a more personable experience thank you!
Everything was great as usual!
....
Easy company to deal with. Pick up to and from the airport was quick. Car was sufficient and amount charged was exactly what was quoted (no hidden fees).
We always rent from this location when visiting the island, and have always been happy with the service and vehicles. The vehicle we were given this year was in very bad shape and the air conditioning barely worked. This vehicle should have never been used as a rental car. We will think twice about using this location in the future due to the poor quality of the vehicles.
Brand new car, awesome service, great price, convenient pick up and drop off....... I will never rent from anyone else while in St.Maarten. THANK YOU
Car had extensive body scratches, dings, etc
Staff was professional and courteous.
Car had lots of pre-existing body damage
Towards the end of our rental period one of the tires looked a bit deflated. We swung by and 2 people worked quickly to put more air in the tire and get us back on our way. They were very helpful and attentive even though there several other customers there as well. Thank you for the great experience!