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I have been renting from the same place, different owners for over 20 years so I must be very happy with them. The only reason there are two satisfactory comments is because this is an even year, even years I get the older car. On odd years I get a very good car thats the way it works. No complaint from me though as the service is great and the cars always get me around the island. Keep up the good work and see you next year.
We have rented many times over the past 4 years. Our only issue has been getting the correct vehicle that we reserved. We always reserve a Jeep online but the past 3 times one has not been available. That staff has been very friendly and good at offering a temporary replacement car, but it is inconvenient to switch and it would be nice just to simply get what we have reserved. I believe your inventory should contain more Jeeps.
We love you guys and have recommended you to all of our island friends!
very efficient - eager to get you in your car and on your way.
This company is top rate - the pick up team is courteous and eager to get you to your car with no waiting. The car is always ready and clean.
Love the beach chairs and umbrella option! That's why we choose Empress. The Hyundai Accent was just the right size for us.
good service
Year after year we rent from Empress and we find them the best.
The car was a little dirty - mold or mildew on the headliner, and the battery died on us the first day. We got it jumped, and it was fine from there on out, so not really sure what happened. Otherwise we were fine with the car.
have used empress on St.Maarten 10-11 times never any problems --- will continue the relationship !