REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
The air conditioning stopped working towards the end of the week and we had to wait two hours to get picked up for our rental. Otherwise it was great!
It was a good overall experience.
Have been using Empress each time we return to our home away from home. Great staff, great cars, and great customer service. Keep up the good work!
Car was exactly as promised. Customer service was great by female checking out. service agent with dark glasses and yankees cap I believe had no customer service, no personality, no manners. A definite lack of employee relations, Empress can do with out.
Great cars! Staff is courteous and polite. I have been renting from you since you were on the other side of the runway. Always great service. See you again late October!
Thank you again for your great service.
Excellent service from Empress.
There seemed to. E confusion about the beach chair use some at pick up said it was complimentary a special off season when we went returned they tried to charge us for it.
Good experience. Will definitely rent from Empress again
Very courteous and accommodating staff. I am a frequent visitor to SXM -- at least 4X per year -- as I have family on the island. As such, I have rented from a number of different rental companies on the island and Empress is my absolute favorite. Empress is my go-to rental car company in SXM now.
We've used Empress Car Rental several times and we always get good service. We'll be back next trip and plan on renting from them again!
Thanks,
Edward Hewes