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As usual Great folks to deal with
For the past few years I have rented from this company with no problems except for the fact that they are never present at the airport early in the morning to pick you up.
Nice people.
Price ended up being about $30 more than quoted. They said the difference was how the tax was calculated, but the tax was included in my quote, so that didn't make sense. I didn't take the time to argue about it. Staff was friendly and helpful. Once we were picked up at the airport, it all went quickly. Also quick getting us back to the airport on return. All-in-all it was a good experience. I would rent from Empress again.
Using them for years
We've been renting from Empress for 5 years now and keep coming back. When we have conversations with our vacationing friends, we always recommend Empress. We have recommended Empress on TravelTalkOnline as well. Always satisfied. Empress SXM does a great job.
See you again in 2017. Thanks for all of your service.
GREAT customer service!
Staff is very courteos and pleasant. Great customer service. From the car washer, driver and agent all very pleasant and welcoming.
This is the second time I rented from Empress, their attitude, service and promptness are excellent. Also I came to St. Martin three days late they kept a car for me. They charged only for the days I actually used the car. However, the car I rented, although working well was a little used (85,000 Kilometers) and somehow banged up.
I'll use them again next time without hesitation.