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There seemed to. E confusion about the beach chair use some at pick up said it was complimentary a special off season when we went returned they tried to charge us for it.
Good experience. Will definitely rent from Empress again
Very courteous and accommodating staff. I am a frequent visitor to SXM -- at least 4X per year -- as I have family on the island. As such, I have rented from a number of different rental companies on the island and Empress is my absolute favorite. Empress is my go-to rental car company in SXM now.
We've used Empress Car Rental several times and we always get good service. We'll be back next trip and plan on renting from them again!
Thanks,
Edward Hewes
The customer service was above and beyond. We really appreciate it.
Very friendly.
Renting Cars in SXM at the same company already since 2010. It always feels like a homecoming!!
Have been using empress for 6 years. always a great experieince.
We had an early flight and made arrangements to return the call before normal business hours. This arrangement was honored without any issues. I certainly would rent from Empress again and would recommend the company to others.
This is my 6th rental over the past 3 years. ALWAYS excellent service and value. Returning in Dec and will rent my car again from Empress!