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Very fast pick up at the airport and checkin as well ,great staff helpfull and friendly!Will rent with empress next time in SXM!Thanks guys for your friendly service!
Excellent service all around....had a tire problem, drive to the agency.......resolved within 10 minutes!
I've been using your rental agency for years. This years car wasn't the best the front locks didn't work from inside the side mirror panel inside was ripped off.
This is our 3rd time renting at St. Maarten Empress Car Rental and I would NEVER rent anywhere else! The staff is always friendly and helpful. I never worry about getting hit with "unexpected" expenses or damages we didnt do. You hear so much about unscruptulous dealers in the islands but I trust Empress completely!
Love you guys!
Judy Bennett
As usual Great folks to deal with
For the past few years I have rented from this company with no problems except for the fact that they are never present at the airport early in the morning to pick you up.
Nice people.
Price ended up being about $30 more than quoted. They said the difference was how the tax was calculated, but the tax was included in my quote, so that didn't make sense. I didn't take the time to argue about it. Staff was friendly and helpful. Once we were picked up at the airport, it all went quickly. Also quick getting us back to the airport on return. All-in-all it was a good experience. I would rent from Empress again.
Using them for years
We've been renting from Empress for 5 years now and keep coming back. When we have conversations with our vacationing friends, we always recommend Empress. We have recommended Empress on TravelTalkOnline as well. Always satisfied. Empress SXM does a great job.