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Great experience
We have rented a few times and we are always happy! Thank you! Brian Tormey
Excellent as always
The pick up from the airport was quick and the transaction at the office good. There was some delay in getting all of the pieces for the beach set but we were soon on our way. The Ford Escape was older but suited our needs perfectly. AC was cold, back seat roomy, and got us where we wanted to go.
Very good service car ok and staff ok
Great car rental!! I always rent cars from Empress whenever I am in need of a rental.
Would rent again from Empress any time
We made reservations on line several weeks prior to our trip to St Maarten. Upon arrival at airport we checked in and were directed to van for transport to main office. We waited while a couple filled out paperwork beginning their rental process. Once at main office I was given forms to fill out providing same information I had already supplied on line. Meanwhile couple that inquired about rental upon arrival at airport was taken care of and on their way while I continued with forms. Backwards!!
Good as always
The staff are very helpful and make the process painless!