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Empress is always reliable and courteous. We reseved an economy car and got one that had seen bette days. We had problems with the car when it would not start seceral times. Empress did come rigt out and try to check the battery when we called. It turned out to be a related problem with a cable connection that reoccured multiple times during the following fie days after we first reported it. At that point we knew a work around to get the car going so we just did that.
It's always a pleasure to rent from Empress. The staff is friendly and competent. Once we had a problem with a car late in the evening, and they came right out to our hotel with a replacement car. Excellent service.
ALL IN ALL A VERY GOOD EXPERIENCE
great
have dealt with this local company 8 times & non tracas(no problems) . so far no reason not to change
Rented now from Empress a couple of times and never had a problem!
I use Empress every year. Never a bad experience.
No comments
Great - as usual. Thanks!
All by all, I had a very satisfying experience.