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Wonderfully
Have used Empress many times and never any problems. Always courteous and helpful.
Great, we needed a large van for a family of 6...and they had it! Hard to find on the island.
Good price for the money considering the other agencies on the island. I would come back.
Excellent service will rent with them next year
Everything was as expected. The only negative, and it was a very slight one was that after we were taken to the spot where the shuttle was to pick us up to take us to pick up the car, we had to wait about 10 minutes for it to arrive. But as I said that was only a slight negative and will have no effect on our decision to rent from Empress again. Everything was satisfactory or better.
Suggest that when renting from them that you really check the vehicle VERY closely as any minor thing that appears wrong will suddenly be yours to pay for. Despite the poor roads (huge pot holes and huge, uneven speed bumps) they do not consider anything to be "normal" wear and tear. Rented a Mustang convertible...fun, but a jeep or similar vehicle that has better ground clearance would have been more practical. Live and learn :-)
Great company and the staff are very friendly and nice.
Everything was great!
Great. Upgraded us to a jeep