Epic
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The rate I had to pay was nearly 2x what I was quoted. A week after I returned the vehicle (and left the country), I was charged for damage that I wasn't responsible for/was not present or documented during the post-rental vehicle inspection. When I inquired about the charge, the staff member was rude and dismissive. They also forged my signature on a credit card receipt to bill for the "damage." I was happy to rent from a local business (rather than a chain), but this felt like a scam.
The service was great and the staff were professional. I would rent from them again
My rental experience was pretty smooth from pick up to drop off. I really appreciate that they were able to pick the car up from the hotel