Ez
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The doors of the van were an issue and were very hard to close properly. We brought the door to the attention of the employees so they were aware. It came unlatched when going over a speed bump. It also needs new roters.
I would never use or recommend using this booker to tent vans - I had made these reservations and paid in full for 2 - 12 passengers Mercedes Sprinters vans for My High School Basketball team - to find out they didn't have vans for me - I had to rent a bus Christmas day to take my team from the airport to my Hotel which coast me an additional $1000 then I had to find vehicles to accommodate my team for the week which ended up costing me and additional $500 to rent 3 Mini vans
I would never use or recommend using this booker to tent vans - I had made these reservations and paid in full for 2 - 12 passengers Mercedes Sprinters vans for My High School Basketball team - to find out they didn't have vans for me - I had to rent a bus Christmas day to take my team from the airport to my Hotel which coast me an additional $1000 then I had to find vehicles to accommodate my team for the week which ended up costing me and additional $500 to rent 3 Mini vans
Very flexible on scheduling our needs staff very helpful and professional
It's a scam. Thought we were renting from EZ van and was quoted and paid the fee. The day of pick up, we were sent to another van rental place and the fee was doubled. I was refunded my original payment and charged double. I will never use EZ Van again
Renting through EZ Van was a disaster. I reserved and paid for my 12 passenger van in May for Oct. The day before pick up I was told there was no van available but a 15 passenger which I did not want. Later I was told to go to NU Car San Diego. From that point it was worse. They had a 12 passenger Sprinter van available but that would be $1400 including $100 day for insurance, dening use of my personal ins. I had already paid almost $700 for the rental in May. DO NOT TRUST THIS COMPANY
Our flight was delayed over 4 hours but they have somebody wait for us after hours. Great service!
My overall experience from this agency was very poor. I will not recommend this agency to anyone. The staff was rude and very unprofessional.
The front desk person was very helpful. I was beyond happy after waiting almost an hr in getting my car. I will definitely come back. Good prices as well.
Would not recommend renting from this operator again. While booking process was fairly easy but payments was requested upfront, that should have been a first hint. After we got to the airport, and then to the rental center. EZ rental is no where to be found. No signs or representative to ask, called several times before getting an answer, that they will pick us up and take us to NU rental. As NU rental is the operator and EZ rental is a third party. NU rental did honor the rate.