REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
A great experience!
I did not have any bad experience, and Would you recommend this agency to friends and family. Thank you very much
There were a couple small issues with the van but it worked for the weekend. The staff were wonderful, kind, professional, and thoughtful. The whole process was very easy and quick. I plan to rent from this agency again.
Bad experience ., they not honor my rate my schedule I have book previously mini van was in a bad condición ., dirty windows., we find a baby bottle in the car., the wash was not a good one was fast and poor cleaning
Never use this company again. To many others out there.
thier web site says, customer service is key, Pick up at the airport. Well they use a 3rd party for the vans. They do not tell you that if its after hours you have to get a taxi or uber to were the van is located. I asked before the pick update if we pick up the vans at the airport, they dont give you a specific answer, just beat around the bush about detials will be provided closer to pick up date. Should have been a red flag right there!!
Will never use this company again.
The whole pickup experience was a nightmare. Took an hour to get the shuttle from the terminal to the rental center. Then had to wait over 30 minutes for the shuttle to go to the offsite rental agency. Once there had to wait another 30 minutes to start the rental process. All this time could have been saved if we were told we could've taken an Uber directly to the rental agency to save time. Ends up they didn't have the van we needed. Finally found one elsewhere. No break on cost even offer
flies and gnats in the van, rate quoted is not the rate showing on final bill, a bunch of additional charges like debit card fee of $40.00?
This was really easy, even on a Sunday pickup and drop-off when it was after hours
They were easy to work with and professional. Would highly recommend to others.