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This was really easy, even on a Sunday pickup and drop-off when it was after hours
They were easy to work with and professional. Would highly recommend to others.
Waited 1.5 hours at the rental center while they readied the vehicle. Ez rent is actually a third party agency. Our van came from NU Car San Diego rental. Poor communication with Nu Car rental about our rental and additional drivers we had discussed. Overall not a good experience. Won’t use again
Service was quick and easy! Loved the staff! Super helpful and knowledgeable, explained everything thoroughly to ensure service was top notch. Apple CarPlay wasn’t working properly, but overall excellent experience!
Filling the gas tank was difficult
The van was not available on the agreed time we arrived the van needs windshield repair. EZ van staff James was rude he hang up on me when i complained of the delay because i transact with EZ took us 41/2 hours wait . The day before the pick up he assured us that it will be there, the carrental was a third partyand was nicer to deal with but the on the reservation. EZ Van Rental is not customer friendly. They should not be in the business. My deposit to them has not been returned too.
The van was not available on the agreed time we arrived the van needs windshield repair. Ithe EZ van staff James was rude he hang up on me when i complained of the delay because i transact with EZ took us 41/2 hours wait . Before the day of the pick up and he even ask gor a deposit, the carrental was a third partyand we did not deal with them on the reservation. EZ van has to explain everything to us he even said that our deposit will be returned. Still wiating. Fr
It was an easy experience to rent form these guys. it was an awesome overall experience. Thank you
EZ Rent a Van actually gave our rental agreement over to another rental agency San Diego Van Rentals and it was very confusing The other place isn't at the airport car rental facility so we had to pay an Uber to get there. It was a 15 person van but there is zero places to store luggage in this van and so the 10 of us were squished in seats with luggage and couldn't even use the seatbelts because we were piled together. Also Van was 6 years old and in very poor shape, broken vents and stains.
Keep up the good work