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Reservation was canceled due to van not being available. Was not told anything until I arrived at the location to pick up the van the day/time of the reservation. Owner of EZ Rent A Van redirected me to a completely different rental car company. Will never do business with EZ Rent A Van again.
Rental experience was efficient and courteous.
Very easy and pleasant experience.
Amazing experience!
I provided my insurance and they still billed me for coverage, the place is SHADY
EZVan website states that we would be met at baggage pick up and van will be at airport, not the case. Line for the shuttle to go to the transportation center was about an hour wait we had a handicapped family member. We got to the Transportation center and had to get on another shuttle to go to San Diego Car to get the van. EZVan obviously farmed out our reservation. Van was dented and not newer model. Will NEVER use EZVAN again!!
Rental was ok had some issues with miscommunication and the a/c on van we rented didn’t circulate all the way to the back of the van so that was a little disappointing since we were heading to Vegas where it was 105 degrees farenherit. Also I didn’t receive the van I had originally reserved.
Rental was ok had some issues with miscommunication and the a/c on van we rented didn’t circulate all the way to the back of the van so that was a little disappointing since we were heading to Vegas where it was 105 degrees farenherit. Also I didn’t receive the van I had originally reserved.
I would rent again if I could have a 15 seat like I requested. Ryan was great
Great customer service, friendly and on time - no problems at all!!