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Great
I reserved a cargo van and received a 12 seater without the seats, thus while there was significant volume, the dimensions (height) were not as I expected and calculated to fit a queen mattress and box spring easily. We therefore had a fairly difficult time loading the car. In the end everything fit but it was not an easy and organized loading process. I mentioned this upon pickup that the height seemed less than expected but was told by the staff member that he thought this would suit my needs.
This was the most hassle-free rental I have ever done in my life. The price was great and no upselling of insurance. The pickup and drop off couldn't be more convenient. I'm afraid if word gets out. They will be sold out and I won't be able to get a vehicle in the future. They are the best.
Excellent rate for vehicle rental.
One of the easiest rental car experiences, and everyone was incredibly nice. No problems with the van whatsoever, I would absolutely use this company again!
Van needed alignment/balancing.
EZ rent a van is always the best way to go. Such a better price than elsewhere and the quality of the vehicles is never lacking. I will always rent my 15 passenger vans from them
This was an easy rental and the van was exactly what we needed. The only thing that didn’t happen was the 10% discount for booking online but I will definitely rent from this company again. Very satisfied customer.
Horrible. Nobody showed up at requested drop off location. Called numerous times and nobody answered or responded to voicemails. I had to pay $100 more than I planned to get a rental van last minute from another company.
I tried to cancel reservation 30 minutes after drop-off time passed and your website wouldn’t let me. 866 number doesn’t work. To this day, 11/26 nobody ever called to explain what happened, apologize or anything. Worst experience with a company ever!