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Vans need to be maintained better. Drove off the lot and with in 2 miles the low air pressure light came on. I called to see if I could get this fixed or swapped out .. No answer no return call. I drove the van and had to put constantly put air in the tire. Spent about 25.00 in air pressure fills. I even took it to a tire repair place to have them look at it that cost me 10.00. The biggest thing was not knowing if the tire would go flat on me.
The a/c in the back of the van didn’t work. Carlos was great about making sure I got a new van with functioning a/c. I appreciated his helpfulness.
Quick and easy process
Great
I reserved a cargo van and received a 12 seater without the seats, thus while there was significant volume, the dimensions (height) were not as I expected and calculated to fit a queen mattress and box spring easily. We therefore had a fairly difficult time loading the car. In the end everything fit but it was not an easy and organized loading process. I mentioned this upon pickup that the height seemed less than expected but was told by the staff member that he thought this would suit my needs.
This was the most hassle-free rental I have ever done in my life. The price was great and no upselling of insurance. The pickup and drop off couldn't be more convenient. I'm afraid if word gets out. They will be sold out and I won't be able to get a vehicle in the future. They are the best.
Excellent rate for vehicle rental.
One of the easiest rental car experiences, and everyone was incredibly nice. No problems with the van whatsoever, I would absolutely use this company again!
Van needed alignment/balancing.
EZ rent a van is always the best way to go. Such a better price than elsewhere and the quality of the vehicles is never lacking. I will always rent my 15 passenger vans from them