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Van not available as promised
I would grade them as a "C".
Thank you for renting the van to me for my excursion to Baja. It would be nice to have features work like the mirrors (broken), locks (sometimes worked), armrest (driver side broken), stepping stool for high step in the back. We also got pulled over by an officer in Baja and we had to give him $100 US as bribe because no registration slip was in the van. Border patrol let us pass secondary because I showed him the pic you sent me. Other than that it was a good van!
Great service. Van was delivered to my house and ready to go. The only negative was that the A/C was not really working well. Other than that, everything was perfect. Thanks
I WAS SKEPTIC , BUT I WOULD RENT ANYTIME I NEED A CARGO VAN TO DELIVER WEDDINGS
Thank you for the great rates and your flexibility.
Patrick was friendly and easy-going, and the reservation process was easy. He warned me over the phone that it would be an older van and not fancy, but still I expected something cleaner and in better condition. Vehicle desperately needs cleaning and maintenance. Sticky, rips, dirty floors, missing parts, defective charging port, and a squeaking rattle that never stopped while in motion. It was not pleasant, but it got us there and back. Good gas mileage for a vehicle of its size.
Everything was great with the van just expected it to be nicer than what it was, very used condition
EZ Rent a Van couldn't make the process of picking up and dropping off any easier or more convenient. I've worked with Patrick on a few occasions and he is great. Had a small issue with our van and he immediately brought us a new one right to our hotel. Best value and service around!
Easy to work with! Van was delivered and picked up from the airport.