REASON TO LOVE RENTER

- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Rental van was in terrible shape. Alignment was skewed left. AC belt was slipping (causing AC to only work when driving). Rear cargo door got stuck and wouldn’t open. The worst part is that the van broke down. It would not shift out of reverse. The only reason we made it back was because I had mechanical experience and was able to reconnect the shift cable back to the transmission. customer service was good but I’m very unhappy with the van itself. It jeopardized the safety of my group.
No comments everything was great thank you
The price that I receive first. It’s completly different. I paid more than the double finally. I felt cheated.
The actual rental company was not EZ Rent but Sun Diego Rental, this information should have been disclosed to the customer upfront. Also, the first booking was canceled because I missed a call from EZ Rent, but only got voice mail (multiple rounds) without the agent returning my call. I managed to booked again and talked to the agent to put in my deposit. Lousy booking process.
Ez van rental should not be in business. Really bad costumer service. Will never rent through them again. It is just a referral . They do not own the vehicle.
It's the 2nd time I rent a van with you but ain't going to be a third.
There's always a problem with you guys.
How's it possible that you double book the van that was for us, when we arrive with 2 kids in the night and there wasn't anyone to delivered the van and in the morning when we came back we found out that there was never a van for us.
I speck a full refund without more trouble from you.
Quoted- added insurance - asked if additional charges - told NO - credit card billed over triple quote - called- told I would receive a partial credit - NO CREDIT RECEIVED
Everything was great
Everything was great from pick up to drop off.
I WILL ABSOULUTELY NEVER RECOMMEND THIS COMPANY TO ANYONE! I WAS QUOTED A PRICE AND LED TO BELIEVE THIS WAS AN ACTUAL COMPANY THAT RENTED VEHICLES. NO TONCE WAS I TOLD DIFFERENT. THIS WAS AN ABSOLUTE AWEFUL EXPERIENCE. I WAS CHARGFED TRIPLE WHAT I WAS TOLD. IPLAN ON SHARING MY EXPERIENCE OVER ALL MEDIA PLATFORMS AND WARNING PEOPLE AGAINST USING THIS COMPANY