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The car was not there, the side mirror was broken, the windshield was chipped, the door handle was missing and the tire pressure was way low(warning light was on).
I dropped the vehicle in the exact same spot that I picked it up from and u fortunately it was towed. I then received an extremely rude and unprofessional phone call from an individual named Ruth telling me what I did and didn’t do as well as what I need to do. I was in court and had to excuse myself to deal with this obnoxiously rude individual. After the additional $275 for tow I will NEVER RENT FROM YOU GUYS AGAIN AND I WILL MAKE SURE NO ONE I KNOW RENTS FROM YOU EITHER. THANK YOU
Excellent service
Excellent service overall
The process was smooth. We were in and out in less than 10 minutes!
thanks
I have been renting from both Bay Ridge and Boro Park locations, and the people there are courteous and professional. I have recommended them to coworkers and friends.
Excellent service and cars.
Amazing experience. Was a brand new hybrid model, better than expected. I returned the car several hours late after filling with deisel instead of petrol and having it drained by a mechanic. They didnt charge me extra for late return and told me if i would have called them they would have had the issue fixed for free. Will definately use next time.
The car smelled very very heavily of cigarette smoke. Staff is very good.