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The vehicle was a bit tough because it required the key to open the door and the locks and did not have an automatic door lock or trunk button on the key. With having a child this was a bit difficult to get my child and the stroller in and out with gifts quickly, but otherwise the car was great.
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ven a low tire. the worker said not to worry about, and had to fill it up with Air
Very good staff.
Better customer service, and clean your cars
Great service and good price!
I was not allowed to rent the car because the agent said I did not have insurance on my credit card. I do have my own car insurance, and I also requested that they sell me additional insurance. All of this was denied, & I was unable to rent the car: which wasted my time on a holiday. I’ve used EZ Car rental several times in LA, California & it was never an issue. Also nothing on the website mentions anything about not being able to use your own insurance. I’ll make sure others know about
when i arrived the agent couldn't find my reservation that i made online in the computer system.
Staff was outstanding, understanding, patient and helpful. He explained everything clearly and lucidly without shtick. Gr8 prices, the car we reserved wasn't available so we got one level up for a good deal. I am already planning my nxt vacation with the knowledge that I have EZ rental to back me up. And I've already recommended it to friends. All in all, it was better than I could've hoped and then some.