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You canceled my reservation without explanation or any effort to make things right. When I called to speak with somebody to figure out how I can still rent a car, I was told ‘we are very busy’ before being hung up on by the staff. I will never rent from this company again and will tell others to do the same.
You canceled my reservation without explanation or any effort to make things right. When I called to speak with somebody to figure out how I can still rent a car, I was told ‘we are very busy’ before being hung up on by the staff. I will never rent from this company again and will tell others to do the same.
Do not work with this company. I booked a car and no one was at the office. Ruined my entire trip I had planned for the day. They will not reimburse my losses.
Car was filthy
Great rates and customer service. I’ve rented from here a few times, and the cars have been super clean and well-appointed. I’ve rented from many other agencies both big and small over the past 30 years and i can honestly say that EZ Rental provides the best overall experience on every level.
Received the car with a half tank of gas, the maintenance required light was on the whole time. When i finished loading my car when I got home, I noticed the back left tire was extremely low on air, so I had to go to the gas station to air it up, and I had to air it up again on my trip two days later. Breaks did not feel very good - maybe needs new brake pads? Car had numerous dents and scratches. When I arrived at 9am to return the car, no one was there to help for nearly 15 minutes.
Received the van with 3/4 tank of gas, a maintenance required light on the whole time, and a large dent on the side.
Car shook a lot on the highway. Not a great road trip.
The staff was so friendly and accommodating and helped me quickly get on my way!
Car was a little dirty and the check engine light was on at pickup which was a bit concerning.
Aside from that, everything else was fine.