REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
disorganized, poor customer service, tried to charge more than the online quoted rate until I questioned it and demanded the rate quoted. Would not rent here again.
This company gave us a car with FAULTY BREAKS and then took almost 24 to replace it while calling us liars and cheaters. If I could press charges I would - this company should be shut down as it is a literal threat to the community. They are scammers and cheaters and I hope the company shuts down.
Let’s look past the rental car for a moment and focus on the fact that we’re in a pandemic and there were so many people not wearing masks indoors.
As for the rental the A/C vents were broken so that was unfortunate. The gas said it was full on the paperwork when in fact it was at 7/8 when I received it.
And in terms of customer service the person behind the counter kept jumping around from customer to customer. I probably waited for 30 min just to get my vehicle.
The car could use improvement such as less damage and more higher vehicle for accident prevention
My first experience with this rental agency. Very quick and easy, good new cars available. Will definitely return
Pleasant stuff, easy process, good rates
This is the second time I rented from here and both times I waited over an hour for my vehicle. The guy who was a the desk was nice and tried his best. Also, the vehicle was NOT wiped down after use by previous driver. I personally sanitized with wipes. Covid is serious.
I waited 45 minutes for my car. I had to stand outside and watch the guy clean it. The reason I waited outside was because two out of the three employees in the trailer were not wearing masks. When I said something one did put one on but one ignored me. This particular rental car agency is in Borough Park which was one of the hot spots of the Corona virus. Very alarming and put me in an anxious state. When I returned the car five people were in the trailer not wearing masks despite sign on door.
No comment
No comment