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Received the car with a half tank of gas, the maintenance required light was on the whole time. When i finished loading my car when I got home, I noticed the back left tire was extremely low on air, so I had to go to the gas station to air it up, and I had to air it up again on my trip two days later. Breaks did not feel very good - maybe needs new brake pads? Car had numerous dents and scratches. When I arrived at 9am to return the car, no one was there to help for nearly 15 minutes.
Received the van with 3/4 tank of gas, a maintenance required light on the whole time, and a large dent on the side.
Car shook a lot on the highway. Not a great road trip.
The staff was so friendly and accommodating and helped me quickly get on my way!
Car was a little dirty and the check engine light was on at pickup which was a bit concerning.
Aside from that, everything else was fine.
gold service
I had a great experience with this rental place. They were reasonably priced.
Nice people and comfortable car
Worst rental experience of my life. After waiting in parking lot for half an hour took an uber to enterprise. would never go back.
We're reporting EZ Rental - Williamsburg to the Better Business Bureau. They advertise cars they don't have on their premises for low prices. When we arrived, our car was not there, but neither was the car for the customer ahead of us or the 6 customers who came during the hour and half we waited to get a car. Finally, a car with a check engine light was given to us and it broke down 4X during our trip, 3X on the day of our return. The manager is charging us for an extra day b/c we were late.