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Car was a little dirty and the check engine light was on at pickup which was a bit concerning.
Aside from that, everything else was fine.
gold service
I had a great experience with this rental place. They were reasonably priced.
Nice people and comfortable car
Worst rental experience of my life. After waiting in parking lot for half an hour took an uber to enterprise. would never go back.
We're reporting EZ Rental - Williamsburg to the Better Business Bureau. They advertise cars they don't have on their premises for low prices. When we arrived, our car was not there, but neither was the car for the customer ahead of us or the 6 customers who came during the hour and half we waited to get a car. Finally, a car with a check engine light was given to us and it broke down 4X during our trip, 3X on the day of our return. The manager is charging us for an extra day b/c we were late.
My car wasn’t available so I was given an upgrade. The employee behind the counter saw I was nervous about a mini van and he assured me that he’d get me a car I’d feel comfortable in.
I had a great experience with EZ Rental! Will definitely use them again in the future
Car had some trash and crumbs from the previous renter.
disorganized, poor customer service, tried to charge more than the online quoted rate until I questioned it and demanded the rate quoted. Would not rent here again.