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My car wasn’t available so I was given an upgrade. The employee behind the counter saw I was nervous about a mini van and he assured me that he’d get me a car I’d feel comfortable in.
I had a great experience with EZ Rental! Will definitely use them again in the future
Car had some trash and crumbs from the previous renter.
disorganized, poor customer service, tried to charge more than the online quoted rate until I questioned it and demanded the rate quoted. Would not rent here again.
This company gave us a car with FAULTY BREAKS and then took almost 24 to replace it while calling us liars and cheaters. If I could press charges I would - this company should be shut down as it is a literal threat to the community. They are scammers and cheaters and I hope the company shuts down.
Let’s look past the rental car for a moment and focus on the fact that we’re in a pandemic and there were so many people not wearing masks indoors.
As for the rental the A/C vents were broken so that was unfortunate. The gas said it was full on the paperwork when in fact it was at 7/8 when I received it.
And in terms of customer service the person behind the counter kept jumping around from customer to customer. I probably waited for 30 min just to get my vehicle.
The car could use improvement such as less damage and more higher vehicle for accident prevention
My first experience with this rental agency. Very quick and easy, good new cars available. Will definitely return
Pleasant stuff, easy process, good rates
This is the second time I rented from here and both times I waited over an hour for my vehicle. The guy who was a the desk was nice and tried his best. Also, the vehicle was NOT wiped down after use by previous driver. I personally sanitized with wipes. Covid is serious.