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it was gr8 dealing with ez
To be honest, as people who live in Bay Ridge, the 89th st option was perfect. We usually go to one of the airports for economic reasons, but that is such a hassle to and from. With EZ Rental we received a cheaper price, competent and relaxed customer service, and it was steps away.
It was a fine experience overall. The car had a lot of stains in it, which is the first time we experienced this from EZ rental.
Staff were excellent. Made the process quick and smooth.
i rented from them for the past 3 years and never had a problem
None of the staff was wearing masks inside a small room. It was a bit shocking and uncomfortable.
The car was reliable, but a little dirty inside upon receipt. Luckily was planning on cleaning/disinfecting the car myself due to covid. The brakes did squeak a bit and tires seemed bald, but luckily i wasn't driving anywhere too strenuous or really that far so it was OK. Would rent again if in need of a car in the neighborhood.
I booked a car online and when I arrived at the rental agency the location was closed. Their website said they were open. I spent an hour calling every number listed for this company and my partner was only finally able to get through on Facebook. I received no compensation for my time and no apology. I would definitely not recommend this company.
Thank you!
As a flight attendant I rent many cars everywhere. EZ Car Rental is excellent