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will never rent from this place again i called to verify requirements and what i need for the vehicle. on arrival everything that was said over the phone was completely different from what was said face to face and i was unable to get the vehicle. waste of time and money.
The best car I ever had the pleasure to drive. The pick up and drop off process was fast. The agent was friendly and explained every detail I needed it. My experience was excellent.
The greatest experience I've ever had in renting vehicles in the world
Overall friendly staff and a good experience. We had a little difficulty with pickup at Miami airport, but it got solved. The only complaint that I would have is the fine print. I was unaware of the zero dollar deductible requirement with my insurance, so I was forced to purchase GAP insurance to cover the difference (which is totally unnecessary). Other than that the car was what I expected, and all the staff were professional and helpful.
Great experience
Twas a great rental, thanks for all !
Everything was great...
Really bad experience, address for pick up not clear, when arriving the person attending was not very friendly. They charge 15$ a day for the sunpass plus whatever you spend!, even if you don't use it is abusive. And each insurance option was very expensive and not clear when making the reservation. Luckily I was with family and I was able to book elsewere (Turo app), it is quite far from the airport so is not a good option for turist. I don't recomend this company to rent a car.
My experience with Florida Premium Rentacar was awful!. In my 30 years of traveling I have never had such a bad experience.
The web site showed a "shuttle" from Miami Airport - that was false! We had to Uber to them. Once we arrived they needed proof of insurance (not stated in email receipt of payment). I cancelled the car and was forced to find a ride to my hotel.
Everything was as we expected.