Getting out of the parking lot was not clear and the instructions that were left did not work. The licence player reader did not allow us to leave the lot and I had to call an attendant. We spent an extra 20 minutes trying to leave the lot.
The image and instructions on pickup were fantastic and much appreciated.
The van itself worked and accommodated our group, but for the money, it was not as clean as it should be and it had a funky smell. The air freshener was old and didn’t work.
An amazing experience! The van and service from this company allowed me to have a comfortable, safe, active time with my 93-year old mother who uses a wheelchair.
First time ever renting 2 vans for baseball team. Florida Van Rentals took all the anxiety out of the process and delivered 2 incredible vans. I will be calling soon to reserve vans for next spring.
We rented a Dodge Caravan with side entry accessible entrance. The van was dirty, old, and was not maintained well. We had to use the valet key to open the doors, the remote did not work. Passenger window did not work, had to be operated by the driver (we checked the child lock feature and that did not help). The right passenger door was closed, but it always sounded like it was open due to the noise. The van squeaked and rattled. Definitely would not recommend Florida Van Rental.
Neither GPS nor the wifi would work. Van was ok, ra
Rattled and banged, inside trip was all loose and popped off around sears. Great company to deal with, did need to wait over an hour for shuttle pick up. Drop off was easy and helpful.
Everything from pick up to drop off at MCO was just as I was told. I think this was around my 15th year using you and it has always been perfect! Thank you
The directions we were given for pickup and dropoff were clear and easy to follow. The vans themselves were very nice and comfortable. We will definitely be using this company in the future.