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Rented from this company for a trip to south miami. They were accommodating and vehicle was in excellent condition. Enjoy it. Would recommend them to anyone.
Never again!
Requested a power lift for a reason, not complied with. No airport pick up / delivery like in the past -- not told of this change beforehand. Car shook on the highway going over 60. Had to call in for drop off directions -- no information was given. Have rented over 10 times and will NOT use again. Very disappointed this time.
Everyone at your agency was friendly and knowledgeable. The whole process was super easy and renting a Jeep made our vacation even more exciting... Thanks!
Eveeybody bent overbackwards to be helpful.
I like the idea of everything done online but you should have a direct number for any questions before you have to rent the vs nap they won’t be no confusions, beside that I was Happy with everything else
We picked up the vehicle at Wally Park Facility on the day. We did receive an email & a text message regarding pickup. The vehicle's AC was not working properly, the steering of the van was unsafe & kept pulling to one side, & at the end of our rental the muffler broke off. We called Florida Van rental on Sat. & there was no replacement until the next day. I tried to call on Sunday, the day of return & no one picked up the phone. Also, there was no instructions on how to return the vehicle.
Excelente services, vehicle. Definitely I'm going to rent again
Except for pick up confusion, we were very satisfied with the rental. Now that we know the process, we will definitely rent from you again!!! Thank you for renting us our first choice. The only concern we had was that the van given to us had a check engine light on and a half tank of gas. But other than that we did not experience any problems. Thank you again.
Where do I begin? We never received the text with the license plate number of the vehicle. It was 11:00 at night and we were standing in the Wally Parking Lot. The employee from the company texted to the wrong number. Someone from the Wally Lot got us to the vehicle. The vehicle we received ran so poorly my husband thought that it sounded unsafe at times. Also, the MIL light and low tire air light came on during our rental period. Please contact me at 616-427-4037. Mary Ann Hackett