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Florida van rentals were great. We had to change our booking and they assisted us with no hesitation. They were excellent.
Carol and Arnie Bogaers
Great price!
Great rental experience and customer service! Van had no wiper fluid, but otherwise everything was fine.
Booked online.
Thank you!
The van was available, but was not clean and smelled like smoke. The staff was helpful, but would definitely say that the van rental was overpriced.
Was not happy with the customer service. They were not knowledgeable of the Orlando airport. Person I dealt with had me running around to find the taxi level to find the shuttle to get the van. THERE IS NO LEVEL MARKED TAXI LEVEL! Secondly, the taxis pick up on level 2 and the shuttles pickup on level 1.
We rented three vans. One of the vans was not in very good repair (broken door molding, engine light on). All three ran fine and we made do with the issues. Aside from that, everything was smooth. It was the second time I had used Florida Van Rentals and would certainly use them again.
I requested a ford transit and instead got a much older econoline with really bad brakes. Also had a bag with some pretty valuable stuff in it from van because the side doors woukd not stay locked which i didn't figure out until the bag was stolen. And also when got to the airport it took about 45 minutes and 4 phone calls to get picked up.
THE STAFF WAS VERY NICE, THE PICK UP AND DROP OFF WAS EASY BUT THE 12 PASSENGER VAN WE RENTED WAS VERY OLD (10 YEAR OLD APROX) AND HARDLY HAD SPACE FOR LUGAGE.