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This van rental was perfect! Easy in every way. Would and will rent again from Florida van rentals.
Van was dirty, car seat dirty, van didn't work changed van a few days later then second one came and that didn't work either, we left van full tanked and still charged us apparently the driver said it wasn't full. What a joke paid over $1200 for the van. Never again will I use this company or recommend it to anyone els!!! DONT USE THESE PEOPLE! They will give the worst service and lie too!!!!
I ordered a 12 passenger van and received a 10 passenger van.
I did not like the companies business practices.
From the moment of rental to the return I was treated very well and received a great van for our sisters trip. Michelle was not only helpful in the process but very knowledgable . Will definately rent from them again! They kept in contact the whole time to answer any questions . Great experience!
Everything was as requested. The communication with the office thought was very inadequate, since I had asked for several times for several days to get a confirmation on a simple, though very important issue to me, and did never get that confirmation. I almost cancelled the rental because of not getting an answer on my simple question.
We asked several times for a van with lateral automatic ramp. Never came. Very old car.
It was our first time renting from this company and the customer service was excellent! They clear all my doubts before I rent it online and the pick up was as instructed but the vehicle needed a lot of maintenance in the physical part because it look very used.
Overall it was a good experience for our first time using Florida Van Rentals.
One of the two vans we rented did not have good air conditioning.
The tires need air light came on had to put air in tires. Drivers door leak water when it rained. Wheel squeaks very loudly when backing up was very embarrassed. Seats were dirty and holes in the walls. Front end shakes when going over 60. But it got us there and back.