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This company does not provide curbside pick up and drop off at the airport. I have rented with several other companies and they meet you at the airport arrival and departure drop off areas.We had to walk across the terminal with a wheelchair and luggage to find the Hyatt Hotel to pick up the van and it was not easy to find the Hotels entrance to drop it off before leaving. The vans ramp didn't always want to work either. The only plus was that there was a handicapped parking placard in the van.
First they were an hour late to pick us up, second the ac didn't work for the back part of the van
I have already recommended you to a friend who is traveling to Orlando in a few weeks.
One thing, the signs to get to the Hyatt Valet are not so clear at the airport. Perhaps you could provide better instructions on how to arrive there for drop off. Or perhaps you did and I missed it? Also, the upholstery on the back of the front passenger seat came a bit undone because the ramp was rubbing there. Thanks for good pricing!
Pickup/drop off was a smooth transaction.
The van was adequate for our needs and it was fairly easy to pick up and drop off at the Hyatt attached to the Orlando airport. I did think the company could at least pay the parking fees at the Hyatt. The van did have over 90K miles and the low tire pressure light was on the entire time. The ramp was manual which was not mentioned online.
Everyone at this location was very helpful and nice. Without them our trip would not have happened and we were very grateful that they were so accommodating!!!
I ordered a side entry and received a rear entry mini van. It turned out better than I expected. I was not notified of the difference though. I also think there are too many extra charges after paying almost $700 for the rental they also charged for tolls after the fact. Overall not a bad experience
Helpful on the phone and flexible.
We love renting from Florida Van Rentals!
Great service from beginning to end. Thanks to staff