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Staff was helpful and things went smooth, I will definitely use them again.
The mini bus we had was falling apart and then the alternator belt came off and stranded me and a group of kids for almost 2 hours. We received a new mini bus with a broken a.c. so we drive home in the heat. That was a really bad experience. When I emailed asking about the bus I got short answers and none answered my questions. This company could do better in customer service and need better quality vehicles. That mini bus was dangerous to drive but yet they still have it to me. Unhappy.
Rental vehicle amply met our needs. It performed well and was accurately described. I'll rent again from this company.
Thank you. Everything was easy and smooth
The first van we received AC was not working and engine light was on. However, we went to return the van back and was given another van immediately with no hassle. Small inconvenience but greatly appreciated the quick response and accommodation without question. It was truly a great pleasure to do business and thank you for a wonderful rental. Over all 5star for taking care of your customers.
The AC didn't work properly and the sliding door also didn't work properly. The carpet was very old too. I appreciated the customer service.
The Van was very nice, clean and the rate is very reasonable. Thank you and will come back .
The first 15 passenger van they left had mechanical problems. The air conditioning was half working and the steering and wheels were have some type of alignment problem. It was hard to keep the vehicle on the road. I notified the office and they gave me a replacement van the next day. The newer transit van was very nice and had no mechanical problems.
Pick up and drop off were out of the ordinary for rental cars, but it was easy.
The vans were not in the best shape. Cracked windshield on one, ripped seats. Some rubber part on the side door kept falling down everytime we would open the door. Some of the vents were just open holes. All of this was on the second van we had. The first van had no working brake lightsd and only the left turn signal worked. I don't understand how they didnt know that until we had the van and told them. I took pictures of all the damages to both vans when I got them!