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The can that was rented was in great condition and price for the reservation was great! Definitely will be considering Florida Van Rentals for future rentals.
would like a rear entry wheelchair van again in the future
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The vehicle was delivered a day early and very clean.
I picked up the vehicle at the park and ride but was charged an airport fee , I'm not sure why that was.
I was concerned about the engine light was on the entire weekend, the right rear wheel needs balanced, and the gear shift was very loose.
I requested a full can suitable for two wheelchairs and confirmed this at least twice in email. The can would only carry 1 wheelchair passenger. The rear seating was poor with both bench seats sloping across the van. We made the vehicle work for our needs but was genuinely disappointed with the quality for the price charged
Overall the experience was fine. I didn't know the van would be parked in a lot that I would need to pay to get it out of until a few days before I picked it up (cost $20 to get the car out of the lot, not sure how much I will pay on the return). The van i requested was a side entry but got a rear entry, so lost 1 seat compared to what I requested. The van only can travel 100 miles / day, without charges, which is pretty limiting if you want to travel around FL a bit. $0.25/mile over that.
The service was great and friendly. The vans had some issues though. The first van had an alignment prob and was veering right. The rental company were quick to send a replacement unfortunately the second vehicle had unbalanced wheels making it vibrate at 50 miles an hour and Its central locking system was not working.
I completed the tank but I was charged for more gas anyway. First, it was said I needed the receipt. When I showed by credit card that I expended $80 in gas 0.4 miles away, they say it is not proof that I completed, what means even if I had the receipt and I did not put maximum possible in the van, I would be charged, my word against the company. That is not honest!