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Yes, everything went very well with our rental. Thanks!
Good Services
All interactions with employees were pleasant. Van was exactly as expected. Would definitely recommend.
This did not have working air, the cooling check engine was on the whole time and the back up beeper would not stop beeping when the mini bus was turned off. Wasted lots of tie with that finally unplugged under the hood.. It was 99 plus degrees the whole time in the bus and very miserable was never able to talk to a person and never seen a person. Picked up at a lot and dropped it back off there. No customer service.
several issues with the reservation, several e-mails back and forth to make it work. Also the car had several issues, Injection red light on in the dashboard, trunk didn't lock. I'm glad I have the option to rent an accessible van, but the service was way behind the expectation. I rend similar cars in other regions and haven't had any problem.
Our family rented a side entry wheelchair van from Florida Van Rentals for our trip to Disney World, our flight got delayed, and the airline lost our luggage but everything went very smoothly with our van rental. Very nice people and were extremely accommodating with us after explaining our situation. Thanks again, we will definitely be using your company again!
-TL
Really satisfied with the service. Thank you
thankyou for all the help,
This will make the 3rd time we have rented with Florida Van Rentals, the service is always on spot and the prices are great.
Discounts are available for AAA members which is nice.
This vehicle was delivered with no windshield washer fluid, the back up system spitting out failure messages on the dashboard constantly, and had the previous renter's rental agreement in the vehicle, demonstrating the vehicle had not been evaluated before renting it again. The question after these facts becomes: How can I be ensured a safe vehicle if the vehicle is simply left at a parking lot after the rental with no communication from the renter , and no evaluation by the company afterward???