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Really went out of their way to help. A+++ service.
I was a little concerned at first, but it was much easier than I expected.
I requested, and was told, that I could have a side load van with the passenger seat removed. So that I could drive myself by transferring to the drivers seat. When I got to the van I found it was a rear load with a manual ramp. Upon calling your office I was told that there was no other van available but that I could just not take the rear load van if I desired. The whole situation was stressful and I had too totally change my plans. I was not able to drive myself to several business apointment
Best rates on full size vans and very easy to deal with. Do not hesitate using them just because they aren't a national rental company, vehicle was not brand new but it was clean and everything worked flawlessly. Would definetly use them again in the future.
I had a few issues with the rental company not having my correct information. I explained that we needed a side entry because we had 3 children. We were given a rear entry with only 2 back seats so one child had to sit up front (which is illegal and unsafe). But on the other hand they let us keep the van for an extra 2 days which really helped us out and i know was stressful for them so we were very happy with our rental.
Fairly smooth process, never received the texts with the license plate number and had to call the office several times. The 8-passenger van had expired tags.
Very good deal!
GOOD DEAL FOR OLDER 12 PASSENGER FORD VAN IN VERY GOOD SHAPE.
Great experience!
Muy recomendable. Gran servicio y practicidad.
Muchas gracias