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The facility didn't even open at the 8am time I reserved. They supposedly open at 9am & didn't even show up then. I tried calling & phone was answered by voice mail. I called a secondary number which was answered only to find out that my reservation was worthless because they did not have any wheelchair vans for the weekend. The reservation I made took everything including my insurance information, but it didn't take a credit card number. Poor service. DO NOT RENT FROM THIS COMPANY!
There seemed to be a lot of duplication in getting paperwork processed. The Van had been previously damaged and I was not told of that. Fortunately it ran fine and there were no mechanical issues.
It´s very good to book at internet and great that was working so well, when we arrived to Miami airport. Thank you!
Equipment was obviously old, but it did work. It was a little hokey at times getting the ramp to work. The price was reasonable though. Thanks for asking.
Thanks, we had a great times and the toll pay worked great with no stopping.
Will Call Again,
Perry
The service was excellent (by phone, by email), the team is great, we had a wonderful family vacations. Thank you.
Van was older than expected and in so so shape also had a bit of an odor.Service was excellent
Good rental experience. Van was in excellent condition. Would rent again from Florida Van Rentals.
We were extremely satisfied on this family vacation. We would recommend to other friends and family. They supplied a clean vehicle and we just had a nice time..
Anthony Smith
to get in and out from the van was very hard( hight )