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The drivers seat rocked back and forth like a rocking chair and the driver's side rear door would not open. The valet at the Hyatt did not know anything about the van, he handed me the keys and put out his hand for a tip, did not speak English very well then turned and left before I started the van. Highly unlikely I would ever rent from your company again as this is my second unsatisfactory experience with it.
It was a good experience!! Thank you.
it wasn´t what I asked for, I needed side ramp and receive rear ramp.
The van we requested was not available and i found out when i went to get the van. I called to complain and was told that the van i requested was not available and thats all they can do. I asked for a some kind of a discount rate since i did not get what i reserved and i was told i would get a call back this was 10 days ago and i have not received a call. Then we found out that the rear passenger side seat would not lock in to place,chair moved when i hit the brake. I will not use this agency .
The vehicle that I received was filthy and I didn't even feel comfortable sitting me nor my children in it. Also, the doors didn't work properly and it squeaked so bad i thought it was going to fall apart everytime I hit a bump. I feel like I received a vehicle that's unsafe to transport my disabled daughter or any other disabled person in.
While the booking process was pretty seamless. Eventhough the amount of information requested was excessive and the process was tedious. The pickup experience with Park Bark was less than satisfactory, since it was difficult to figure out how to get a ride. (Had to make multiple calls after googling their information). But the worst was the condition of the Van. The Van was leaking from the root. The doors would not open from the inside. The doors were cracked. The Van was bad.
Overall a good experience. The van had a funny smell, but it worked fine. The staff was very helpful.
Van shocks were in very poor condition, a message about service was displayed at all times , automatic doors did not work all the time and I was surprised that it had a manual fold out ramp .
Awesome company! Owner gave us 12 passenger vans at the rate of an 8 passenger van and even drove to get us Dunkin Dougnuts.
extremely pleased. Fantastic value!