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We had organized our vacations five months ahead. When I called to make sure we had a vehicle, I hadn't received a verification checked rates with the company. The rate quoted was $120 lower included difference of weekly rate and tax on amount we orginially quoted. I called requested the change in the rate was told no, would have to pay cancelation rate of $100. It didn't pay for us to make rental months ahead since people who wait seem to get the better rate. Costly...
I will admit I was a little skeptical about the whole process and picking up a vehicle in an airport parking garage, but took a chance and was extremely pleased by the whole experience. Van was larger size than requested, but that worked out to our advantage with a group of 10 plus a few other unexpected guests that joined us. (requested an 8 pax van, but received a 15 pax van) I have already passed on my recommendations to other friends and family members. Will absolutely rent from them again.
I was delighted and would certainly rent from them again.
Van needed to be more clean!
Van worked out great for our family
No comments
We rented a 12 passenger van, but where upgraded to a 15 passenger one, at no additionial charge. This made it great when the rest of my family came to Florida, as all 14 of us were able to go too Disney in one vehicle. These folks are in my address book now.
when we got the van it was a bit dirty and side doors didn't close well. other than that all good.
This was a different type of rental were there was no rental agency. It was done on-line and the Van was parked in the parking garage with the keys left with the vehicle. My only complaint is that they did not mention that I needed to pay for the parking in and out.
Best Rental Vehicle I have ever Had.