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Pick up and drop off at the economy lot was quick and easy
The experience in getting the vehicle was very seamless however from that point on it was very sub par. The vehicle we got kept making very strange noises which resulted in us having to ask for a new car. The switch was easy, however we ended up having to drive 30 minutes in order to switch the car.
Overall, the staff were helpful in helping us getting a new car, but the car received, and the hassle involved brought it back down again.
Wonderful experience. Prompt. We had a family of 9..they assisted and got us to our destination quickly. The van fit everyone comfortably, and ran well, we would rent again.
Florida Van Rentals go above and beyond to ensure the greatest experience. It's such an easy process, great customer service. They are the best!!!
Florida Van Rentals go above and beyond to ensure the greatest experience. It's such an easy process, great customer service. They are the best!!!
The first van was very old and not working properly. The ram didn't deploy and when I took my hand and tried to pull it out it deployed very rapidly and almost crushed my hand. It is still very bruised, and a cut is recovering. I do have pictures and hopefully Wally Park has video cameras. Don't worry I have no plans to sue and would not have said anything if you had not asked. The second van they sent me was also very old, but it got me where I needed to go.
We requested a 12 passenger van because we had lots of golf clubs. The 15 passenger van was difficult to use because we had to stack golf clubs in a row of seats.
I wouldn't rent from this company again unless my vehicle request was guaranteed.
Great experience
We order 3- 12 passenger vans and 1 - 15 passenger van got all 12-passenger vans. Some of the vans seem to be in rough shape. Doors not closing / rattling while driving.
Very good experience! I recommend Florida Van rentals.