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Was great!
Upon our arrival the van that was assigned to us was not in the parking lot as indicated (someone else took in), and left their van. I called to confirm this and was eventually told to take the van that we remaining. The van had some damage to it, (the cover for the crank to change tires was damaged and not set properly, the plastic that covers the siding door latch was also damaged.)
I have been renting from Florida Van rentals from 2001. I have always been treated well.
Ron
There were two car seats left in the trunk of car, and so it was almost impossible to stow our luggage. We did not request these, and we were not told they would be in the vehicle. Also, the airbag light was on the whole time we had the vehicle.
Arrangements to pickup and return the vehicle were inadequate because they required driving miles away from the terminal. This was particularly unpleasant for someone traveling with a handicapped person and renting an adapted van.
awesome rental.
Car was no in a good condition.
Thank’s to Michelle
Verry good expérience
Easy pick up. Got confused as the vehicle is in the lot with other companies but I was Quickly able to text contact with question
Rental was cancelled with no notice. When I spoke with the manager, he made no attempt to compensate me in any way, or even apologize. He acknowledged that I had a confirmed reservation, but he said he didn't have any vehicles. He didn't even offer an alternative. There was no sense of remorse or sympathy. I will never rent from Florida Van Rentals again.