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The whole rental experience was great all the way through, very easy to do!
The rental experience all the way through was easy to do!
Vehicle was not properly clean. Kids and infant seats were dirty and I had to get wipes to clean them. The key control did not work and I had to open/close the door one door at a time.
Great rental company, will return when I need to rent a van again.
Van had some cosmetic issues. Broken Mirrors, Interior Panels popping out. The sliding side door was quite finicky. And one of the headlights was out. Didn't realize until it was already too dark to do anything about.
But I cannot complain because FVR is an excellent and convenient service that has always had vehicles available when needed.
Thank you for the experience, all information was provided before hand, making the experience enjoyable
Rental van was not delivered the night before to the RSW long term parking lot. I spent one hour walking and driving in a golf cart looking for it. I called repeatedly during this time and no one answered the phone. I expected a high roof and got a mid size. I called to complain and said manager would be contacted. No one ever called me back.
Process was very easy, from rental, to pick up and vehicle drop off.
Great Accessible Van
For a large passenger van rental in Orlando, Florida Van Rentals was a great experience. Very affordable, easy and responsive to deal with, and the van met our expectations. You have to shuttle between the airport and Wally Park, but that was pretty easy and no big deal. Thanks!