REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
I requested a wheelchair accessible van holding 9 able-bodied people and 1 wheelchair. We received a 7-passenger plus 1 wheelchair with a broken lift. We managed to get to our motel for the night, but next morning the lift would not work at all! Called and were brought a 6-passenger van with 1 wheelchair. We had a party of 8! It wasn't safe since everyone could not be strapped in with a seatbelt. We would like some of our money refunded, since we paid for a 9 to 10-passenger van!
My daughter-in-law recommended them to me. I had questions and had them answered each time I called (3 times) very courteously. The 12 passenger van was a pleasure to drive. The place for pick up was great for me since I live in Miami and did not want to go to the airport. I know we will be repeat customers for sure. The family is big and we like to travel together. There was also a $200 price savings from the 8 passenger Tahoe or Suburban with the regular rental companies.
Great service
Great service
Good experience. Good van. Reasonable price.
I had a great rental experience!
pickup of the vehicle was easy - the only problem was the instructions for contacting the shuttle for pickup - the phone selection tree has changed since the instructions were written and so the number I was told to press to contact a person didn't work - I eventually figured it out - but someone should update the written instructions for contacting WallyPark Orlando so that future renters don't have that problem
Excellent
Because we were novices about these vehicles, it would have been easier for us if someone was able to show us about the device to properly secure the wheelchair.
Super personable!