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Outstanding service! Everything was perfect! Our vans we’re waiting for us and it was an easy pick up!
We college basketball team rented 3 vans for our games in FL. Everything was perfect with our vans! Easy pick up, vans were in excellent condition and easy drop off. Will definitely use them again for any trips down to FL!!
Grate customer services
everything worked out the way it was supposed to
Last minute booking for a 3 day rental and the team was able to fulfill my order to enjoy our time in Florida. Not only did they find the right van needed but they brought it to us with instructions on where the keys would be. I will rent again for the future and recommend it to anyone with a large family.
Great experience- These guys went out of their way! Customer service is still alive at Florida Van Rentals !
Just a little bummer, when we picked the van the gps was not in the interior. Thus, weneeded to go to their premises to ask for it. After this issue, all was just great.
the van got us around the state to do things. Air freshner was TOO STRONG. Blinker was broken and fob didnt work all the time.
I requested a wheelchair accessible van holding 9 able-bodied people and 1 wheelchair. We received a 7-passenger plus 1 wheelchair with a broken lift. We managed to get to our motel for the night, but next morning the lift would not work at all! Called and were brought a 6-passenger van with 1 wheelchair. We had a party of 8! It wasn't safe since everyone could not be strapped in with a seatbelt. We would like some of our money refunded, since we paid for a 9 to 10-passenger van!
My daughter-in-law recommended them to me. I had questions and had them answered each time I called (3 times) very courteously. The 12 passenger van was a pleasure to drive. The place for pick up was great for me since I live in Miami and did not want to go to the airport. I know we will be repeat customers for sure. The family is big and we like to travel together. There was also a $200 price savings from the 8 passenger Tahoe or Suburban with the regular rental companies.