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they are doing very well. just a problem with the air conditioning that when you stopped somewhere the air stopped working and hot air began to come out
The AC was not working in the back of the vehicle until the motor finally kicked on and the back piece of the ceiling was broken So once the a/c was on the air was not coming out my son pushed the back piece back up and it stayed of a few days until it fell down and would not go back up. The van was hot again the van.
The process was simple and efficient
Pick up was a nightmare!! No communication of car reg, key location or shuttle pick up in advance which was what was agreed. This led to a very stressful start to my holiday. Shuttle had no disabled access despite me hiring a disabled van!!! The van itself was ok and functional. Drop off was smooth however the shuttle with disabled access was still unavailable. I complained about my experience and did not get a satisfactory resolution
I had a great experience with Florida vans. The Van was clean and on full. The customer service was pleasant and uneventful. I would definitely rent from the company again.
Great experience and highly recommended. I will be using in the future. Pickup/drop off was super easy and communication between company and myself was great.
Florida Van Rentals are WONDERFUL to work with! We will rent from them again and again!
We very much appreciate you guys letting us leave the van at the Disney property. I understand that was a challenge for you. The car was not in the greatest condition. Value for the money was pretty good. There was no handicap tag in the vehicle.
Stephanie and Marilyn are both fantastic to work with!
Better communication regarding pickup process and locating rental prior to pickup date would have been beneficial. Our party was picked up and dropped off with only a photo of the license plate. Numerous calls to the rental office were made while our party walked the parking lot looking for the rental before finally speaking to an associate who informed where the rental was located. Simple and concise details should have been given with what to do once the shuttle Drop off was needed.