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Excellent.! A great deal
I did not pick up the van upon arrival at Orlando airport. My son picked it up for me and had great difficulty locating the van or finding anyone to assist. We tried calling the company numerous times for help, but could not get past "hold". Which makes me wonder how they would have known to send the shuttle for us if we had tried picking it up.
The entire experience was excellent. Marilyn was fantastic.
good service , Good van clening
We were very disappointed in the quality of our vehicle. It was not in great shape and not what we expected. First, we were supposed to have a wheelchair accessible van that would seat 4 people. That back bench is not big enough for 3 adults. The ramp worked sometimes, and others it had to be opened manually. The door leaks when it rains….which it did….everyday. We only kept it b/c we had to have transportation for my handicapped MIL. Otherwise we would have returned it immediately.
Process was smoothly and easy
Excellent customer service. MICHAEL was very very helpful. Will definitely use your rental service again
everything went smoothly from start to finish
The overall experience was good until it was time to leave the van to the airport, and couldn’t find no packing. Was calling the staff and sound like they started to get frustrated with me because first off where they say pack it, it wasn’t no packing call to let them know. They than told me to pack it some place els call and and explain to them there is still no packing. Then when I call the 3rd time I could here the frustration in they voice which I thought was poor.
The Mini bis cut off on the highway 4 times. The air conditioner didn't work properly. I think i need some money back. Dissatified