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We travel to Orlando every year for ASU Volleyball Nationals, and our club rents team vans from your company. We will be using you as our preferred supplier. Rental process was very straightforward.
The vehicle was great, except the seats weee not secured to the floor. We had to take care of that. The pick up procedure was extremely confusing snd resulted in our party of 10 waiting over an hour at the airport until we could figure out how to retrieve the vehicle. Personnel on the phone were not helpful at all.
I picked up the van at the orlando fl office. I didn’t think to ask if they had pick up service. We had an emergency and my client needed to get to the hospital in kissimmee her father was dying.
The guy on the phone is extremely rude. The two times I called I got him on the phone twice and both times he was extremely rude for no reason. He doesn’t listen and always thinks he’s right. When he realized he was wrong he was even more rude after. Everything else was perfect. Car was easy and safe. Returning was simple.
Great experience, and great staff. Overall easy rental
Michael was extremely helpful with the whole process. We had regular emails. Easy to deal with. Answered all our questions. Vehicle was where they said and we dropped it off and they picked it up. Friendly and helpful service. We would definitely recommend this company.
Service was simple and efficient.
Front Right indicator was not working.
Difficult to tie down wheelchair. Should have rented a side entry version as there is a hump in the back which makes a mid wheel chair difficult to secure.
Awesome customer service AND rates. We will definitely be using Florida Van Rentals again!
Our entire experience with Florida van rentals was amazing!!!!!! Made our trip so much easier. When we return to Florida they will be there first company I contact. Thank you so much floridavanrentals!!!