REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Great experience and highly recommended. I will be using in the future. Pickup/drop off was super easy and communication between company and myself was great.
Florida Van Rentals are WONDERFUL to work with! We will rent from them again and again!
We very much appreciate you guys letting us leave the van at the Disney property. I understand that was a challenge for you. The car was not in the greatest condition. Value for the money was pretty good. There was no handicap tag in the vehicle.
Stephanie and Marilyn are both fantastic to work with!
Better communication regarding pickup process and locating rental prior to pickup date would have been beneficial. Our party was picked up and dropped off with only a photo of the license plate. Numerous calls to the rental office were made while our party walked the parking lot looking for the rental before finally speaking to an associate who informed where the rental was located. Simple and concise details should have been given with what to do once the shuttle Drop off was needed.
Good
Overall good. Thanks.
Lift stppped working-had to return to rental agency 35 minutes away to have it repaired. Steering wheel locked several times--had to call agency to get van to operate. Listing for van says it seats "6 or 7" and wewere assured that it would meet the needs of our group of 7. There were only 6 actual seats. The diabled individual had to stay in his mobility scooter when we used the van. This was uncomfortable and unsafe--even with the scooter tied down it tipped every time the driver stopped.
I was not given the van requested, they gave me secondary option. They should tell you upfront which car are you getting.
Everything was fast and uncomplicated.