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Easiest and fastest car rental experience I ever had. Everything was arranged online. When we arrived at pickup location we could just drive away. No long hours standing in line at a desk after a long flight. When traveling with a person in a wheeIchair this is priceless. Highly Recommend Florida Van Rentals.
They couldn’t process the payment, I had to do a wire transfer.
The vehicle wasn’t big enough for our family,
The car wasn’t maintained at all , the air conditioning was very poor.
The tyre had a blow out on our way to the airport.
I wouldn’t recommend this company at all . Stay clear .
They were amazing to work with.Helpful and smooth.I needed to extend my rental and they did it smoothly.I would definitely rent again.They gave me clear instructions to pick up the van.They super helpful and will go to great lengths to help you.Thankyou Mike
we asked foe a ford was giving a Mercedes diesel . the arm rest was broke to big to get in some parks due to that thing on top very inconvenience windshield had a hole in it look like a bullet hole. it wasnt clean and I feel the guy that answered the phone gave us this intentionally bc he was a real smart ass when you call and ask question very rude guy to have doing business for and with. it was a horrible experience for our 1st time. we had to pay out to park it any where we went oversize for
Vehicle in good condition, clear instructions for picking up the vehicle and returning it. Very responsible.
Some of the staff was pleasant and helpful, but there was at least one man who was extremely rude and condescending. As far as the van goes, it was adequate. Alignment was way off, and the van seemed outdated.
We would rent with Florida Van Rentals again in the future
After confirming, I was notified 2 days before by voided DocuSign, that the van I needed was no longer available. 14 youths needed to find another way to their mission trip. Nice job!! Never would recommend this place. I will forward this to All the families as well. They would like to take the survey.
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The process was quick and easy, every person I spoke to was kind and able to answer my questions!