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Car was no in a good condition.
Thank’s to Michelle
Verry good expérience
Easy pick up. Got confused as the vehicle is in the lot with other companies but I was Quickly able to text contact with question
Rental was cancelled with no notice. When I spoke with the manager, he made no attempt to compensate me in any way, or even apologize. He acknowledged that I had a confirmed reservation, but he said he didn't have any vehicles. He didn't even offer an alternative. There was no sense of remorse or sympathy. I will never rent from Florida Van Rentals again.
Rental was cancelled with no notice. When I spoke with the manager, he made no attempt to compensate me in any way, or even apologize. He acknowledged that I had made a reservation, but he said he didn't have any vehicles.
I reserved three vehicles in July for late December. A week before pickup, I was informed that only one vehicle was available. I had to scramble at the last minute to rent from another agency, at an additional cost of around $1000. When I did pick up the one vehicle available from the airport parking lot, I had to pay $39 to retrieve it (it had been sitting there for over two days). The manager was extremely unhelpful and almost belligerent. He told me that this happens all the time. I am done.
happy happy happy!!!
The vehicle was OLD! We paid over $1000 for a week due to needing a ramp for wheelchair but for that price NO one else would except a vehicle that old with such a basic model. Disappointing to continue to marginalized due to a disability. :(
all good
Great experience! They met us at the airport with the van for drop off and pick up. So easy. Van was great.