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Excellent experience! We were a large family group with 2 young children requiring 2 car seats. Florida Vans was able to meet all our needs and the van was perfect for our family. Both drivers who picked us up and dropped us off at the airport were fantastic, informative and helpful. All went smoothly from beginning to end of the rental experience.
This is the first time that I have ever picked up a vehicle in the back of an airport parking lot and not at the rental company. There was no personal contact with anyone from the company. The van wasn't ready when I arrived. The van was a 2018. It had panels falling off inside as soon as I opened the door. The remote for the locks worked when it wanted to work, and it didn't lock/unlock all of the doors. One morning it took 30 minutes to get the sliding door open. The worst rental ever.
This is the first time that I have ever picked up a vehicle in the back of an airport parking lot and not at the rental company. There was no personal contact with anyone from the company. The van wasn't ready when I arrived. The van was a 2018. It had panels falling off inside as soon as I opened the door. The remote for the locks worked when it wanted to work, and it didn't lock/unlock all of the doors. One morning it took 30 minutes to get the sliding door open. The worst rental ever.
There were a few issues with the van itself, but overall great experience. I will be using them again!
Rented a sprinter van, received their equivalent. No washer fluid, wipers needed replaced, headlight burnt out. Van was clean and in good condition. Served the purpose just not what I reserved.
Thank you! ⭐️⭐️⭐️⭐️⭐️
I recommend this van rental agency, they are reliable and professional. Process is easy and communication is great. I will keep using their services.
We arrived from our red-eye flight to Tampa Florida, called for our shuttle to pick us up to get our van rentals and then were informed that there are no vans for us and our reservation did not exist.
Love the van agency was very nice answer all questions
Super clean. Wonderful experience.