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We are so glad we decided to rent a car from SaveMore instead of paying more at the airport. Larry and his staff were super courteous. Driving the Kia Picanto across the island was a blast. If we are blessed with the opportunity to visit again, we will definitely rent from you all! My only sugestion is...get a bigger shuttle van.
Agency reply:
Thank you so much for your kind thoughts and feedback. We hope you had a ball on your holiday in Cayman and that you are blessed with many more vacations here in beautiful Cayman Islands.
You need to include the insurance is the price quote and get a bigger van. The people were great! Very courteous.
Friendly staff and great service
One negative comment is that the agency was closed when I returned the vehicle on the Sunday morning at 8:50 am on March 12. I thought that the the agency would be open. It was not, and I left the car in the parking lot, and dropped the keys into the key drop box. I had to arrange for my own transport to the airport accordingly. I hope I was not charged extra.
Agency reply:
Thank you for your feedback. Our hours are listed on our website. We are open for scheduled arrivals on Sunday and shall soon be extending our opening and closing hours for Sundays. You would have been advised about the drop-off process on Sundays including the key-drop box and arranging the 3- 5 minutes tai ride to the terminal. THANK YOU for your patronage and kind comments. We hope you enjoyed your holiday in the Cayman Islands and hope to see you soon again.
One negative comment is that the agency was closed when I returned the vehicle on the Sunday morning at 8:50 am on March 12. I thought that the the agency would be open. It was not, and I left the car in the parking lot, and dropped the keys into the key drop box. I had to arrange for my own transport to the airport accordingly. I hope I was not charged extra.
One negative comment is that the agency was closed when I returned the vehicle on the Sunday morning at 8:50 am on March 12. I thought that the the agency would be open. It was not, and I left the car in the parking lot, and dropped the keys into the key drop box. I had to arrange for my own transport to the airport accordingly. I hope I was not charged extra.
The key did not click out of the key fob properly and you did not have a replacement key. It was very annoying having to force it out every time. Otherwise everything was very good.
Agency reply:
Thank you for your feedback. We are surprised that you were not given our back-up key as every rental has a replacement or emergency key back-up. We apologize for the key-fob flick-out mechanism failing. We have made a maintenance log on this. THANK YOU for your patronage and kind comments. We hope you enjoyed your holiday in the Cayman Islands and hope to see you soon again.
Everyone was great and everything was great
Agency reply:
THANK YOU for your patronage and kind comments. We hope you enjoyed your holiday in the Cayman Islands and hope to see you soon again.
BEST PRICE STAFF WAS GREAT I WILL RENT AGAIN THANKS FOR A GREAT RENTAL
Agency reply:
THANK YOU for your patronage and kind comments. We hope you enjoyed your holiday in the Cayman Islands and hope to see you soon again.
The staff was courteous, helpful, and professional. Processing during pick-up and return was prompt and efficient. There was a disagreement about the cleanliness of the interior after the car was returned but we worked it out over the phone. Overall we are very satisfied.
Agency reply:
THANK YOU for your patronage and kind comments. We hope you enjoyed your holiday in the Cayman Islands and hope to see you soon again.