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Prompt at arrival from airport. Easy drop off. Car was very clean and staff was very helpful.
Agency reply:
Thank you! We appreciate your kind sentiments and happy you are happy. We hope you enjoyed your holiday in Cayman.
Very friendly driver for pickup.
Agency reply:
Thank you! We appreciate your kind sentiments and happy you are happy. We hope you enjoyed your holiday in Cayman.
Charged for both $50 cleaning fee, although I cleaned it prior to drop off. In addition, charged an additional insurance charge although I did not want it.
Great
Agency reply:
Thank you! We appreciate your kind sentiments. We hope you enjoyed your holiday and that we may be able to serve you again when you are next back to the Cayman islands.
Security refund is too cumbersome and has not been received.
Agency reply:
Hello sir. We reviewed you invoice and file. Your security deposit, like all other security deposits are refunded on the day of return. Our records indicate you deposit was refunded 23 March to your Amex card. The banks tale 1 - 3 business days for refunds to hit your account. You should check with your bank. We would be happy to provide all credit card refund details if you should need them. Kindly email: ***
Great customer service and excellent vehicles. Clean reliable and fuel efficient
Agency reply:
Thank you! We appreciate your kind sentiments. We hope you enjoyed your holiday and that we may be able to serve you again when you are next back to the Cayman islands.
We were never picked up. The communication on pick up was horrible and we were never picked up.
Agency reply:
Our records indicate that you were a no show. On all of our confirmations and booking platforms the shuttle service is highlighted along with the number to call. We do not know when a customer is out of customs until you call at curbside. Our records indicate that a normal on-time service was running the day of your arrival. We do not know why you missed us but hope we may be able to extend the SaveMore Rent A Car differnce when you are next back to the Cayman Islands.
Service was great, close to airport, much better rate on short notice compared to larger rental agencies who want 3 times the rate.
Agency reply:
Thank you! We appreciate your kind sentiments. We hope you enjoyed your holiday and that we may be able to serve you again when you are next back to the Cayman islands.
Car was extremely clean and smelled clean. We so appreciated that.
Agency reply:
Thank you! We appreciate your kind sentiments. We hope you enjoyed your holiday and that we may be able to serve you again when you are next back to the Cayman islands.