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Wonderful service from wonderful people. Their shuttle service was very prompt (and the driver kind and entertaining). I would definitely use Savemore again and will recommend them to others.
Nice clean car no pro lems renting
Great service. Friendly staff. Best rental rates. I was very pleased with the process.
They did not pick me up as promised. I spoke to the rep before I arrived, and I was instructed to call when I was ready from the Airport. pick up. I called 8 times, and no one answered the phone. I was forced to walk to Another car rental agency at the airport. Really bad. Yes, I was confirmed.
Agency reply:
Thank you for your feedback. We reviewed the file on your reservations and note the following: Your reservation was cancelled as a No Show in our system. On your booking request you have that you arrive at 11:30am on Sunday, 19th and we are currently open at 12:30pm on Sundays. This info is displayed on our website and the system would not have allowed you to book any time before 12:30pm on a Sunday. If you arrived as you indicated then that would explain why when you called there would not have been an answer. However, we note in our records that when you did not call at 1:00pm when you had the scheduled pick-up, we tried calling you numerous times to no avail. We can only apologize that we failed to connect. Our courtesy shuttle runs a normal service 6 days a week and limited service for Sunday scheduled pick-ups. We note your local address and hope we shall have an opportunity to show you the SaveMore Service difference in the future. Thank you again
Prompt at arrival from airport. Easy drop off. Car was very clean and staff was very helpful.
Agency reply:
Thank you! We appreciate your kind sentiments and happy you are happy. We hope you enjoyed your holiday in Cayman.
Very friendly driver for pickup.
Agency reply:
Thank you! We appreciate your kind sentiments and happy you are happy. We hope you enjoyed your holiday in Cayman.
Charged for both $50 cleaning fee, although I cleaned it prior to drop off. In addition, charged an additional insurance charge although I did not want it.
Great
Agency reply:
Thank you! We appreciate your kind sentiments. We hope you enjoyed your holiday and that we may be able to serve you again when you are next back to the Cayman islands.
Security refund is too cumbersome and has not been received.
Agency reply:
Hello sir. We reviewed you invoice and file. Your security deposit, like all other security deposits are refunded on the day of return. Our records indicate you deposit was refunded 23 March to your Amex card. The banks tale 1 - 3 business days for refunds to hit your account. You should check with your bank. We would be happy to provide all credit card refund details if you should need them. Kindly email: ***