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I admit at first I was a little leary about this rental car place. This place was top notch very friendly customer service if you are looking for an economical rental. Everything was up front and no hidden fees with no issues getting or returning the rental. Pickup and Dropoff was seamless. They loaded our bags & communication was great. I recommend getting the insurance as driving here for left side driving and round abouts. Car was basic but very functional. Highly recommend.
Agency reply:
Thank you! We appreciate your kind words. We hope you had a fab holiday and hope to serve you again in the future. Thanks for visiting Cayman!
Great trip.
Agency reply:
Awesomeness (High Five)! See you soon again.
Super kind folks who cared about making our experience fun and easy.
Agency reply:
Thank you! It was great serving you. We hope your holiday was a fab one.
You were amazin, car was clean and good condition
Agency reply:
Thank you! High-Five! We hope you enjoyed your holiday in the Cayman Islands.
The car price was higher than another local rental and we had to pay for a taxi to pick up and get back after drop off. We were staying 3 miles away. It doesn’t seem right you will shuttle people to the airport but not yo hotels.
Agency reply:
Thank you for your feedback. Our courtesy shuttle service is available from all of hotels and condos within our catchment area. The service from hotels is available for rentals of 3 or more days. We trust you enjoyed your holiday in the Cayman islands.
We had a little hiccup with being picked up from the airport, but when they realized what had happened, they apologized profusely and offered us a discount. All the members including Carl and Jonathan were extremely helpful and nice, trying to ensure we had a great stay on the island. I would definitely rent from them again!!!
Agency reply:
Awesome! Thank you for making it SaveMore
I would definitely recommend renting from this agency! They were professional and honest and the price point was reasonable! You do not need to rent at three times the amount at the airport - this place is close and they will come and get you at the airport at door 3 after you land and call them. They had some of the best recommendations for the islands and I would not rent from anyone else!!
Agency reply:
Thank you! Your kind feedback is greatly appreciated. We hope you had a Fab holiday and look forward to serving you again in the future.
Wiper blades were poor and no fluid
Agency reply:
Thank you for the feedback. We have logged a service log. We hope you enjoyed your holiday in the Cayman Islands
Overall the experience was good, but when I extended my rental it was very easy and seamless…
Agency reply:
Thank you! We hope you had a fab holiday in Cayman
Location of airport is inconvenient and rates are no cheaper than at the airport. They are only open on Sunday if they feel like it and you have to fend for yourself together a ride after dropping off the car. Not a good thing for tourists!
Agency reply:
Thanks for your feedback. Sorry you feel that way. For the facts: our listed business hours on Sundays (for arrivals only) are currently 12:30p - 3:30p. Our team advises customers with a Sunday departure date of the return process including our key-drop box as well as providing taxi numbers for rebooking the short 3 - 5 minute ride to the terminal as the shuttle service is not available during the off-hours. The shuttle service is fully available Monday - Saturday. You shall be happy to know that we are currently updating our Sunday service including the shuttle service on those days. We sincerely hope you enjoyed your holiday.