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The staff was great. Fair pricing for the vehicle. Jonathan handled everything at my pick up and drop off. Would absolutely use them again.
Agency reply:
Thank you! We are happy that you are happy. We hope you enjoyed your holiday and look forward to helping you enjoy your future Cayman vacations.
The pick-up driver left our client at the airport since he was delayed at customs. we had no one to pick him up and this was honestly an inconvenience. However, i like the prices so i will continue to use this service.
Agency reply:
Thank you. We have reviewed our internal notes and share the following: Your client was on a late evening flight into the Cayman Islands. At closing hours we called the listed number and no one answered. Customers all call our offices when they are curbside and ready for pick-up as there is no way of knowing when or even if a customer is ready for pick-up. We are less than 4 minutes from the terminal. With respect: we cannot pick-up someone if we do not know that they require collection. We are happy that we were able to collect you the next day from your accommodations and hope you enjoyed your stay whilst in the Cayman Islands. Thank you for keeping it SaveMore Rent A Car
This particular booking went great
Agency reply:
Thank you!
i like this service and i have continued to use it. i would prefer for there to be more leniency with flight times and arrivals.
Agency reply:
Thank you. Unfortunately, we have no control over flight times and arrivals. That is with the Civil Aviation Authority. We work hard to facilitate all of our customer needs. Communication is key to this working at optimal level. Thank you for making it SaveMore Rent A Car and we are happy that you are happy with our dedicated customer service. We hope you enjoyed your holiday in the Cayman Islands.
Very pleased with this rental car company. Quick response for pick up from airport and driver very courteous. At time of car pick up & car inspection the staff member included some items that we did not pick up on. On day of departure, we arrived prior to opening and when a staff member arrived they took care of our needs and drove us to the airport promptly.
Agency reply:
Thank you! We are pleased that you are happy with our service
Excellent experience, professional and friendly. I handed the gentleman $20 too much and he noticed this and handed it back to me without my having noticed. They called as soon as our plane landed to pick us up from the airport and were easy to communicate with. Fair rates, clean vehicle, great staff. Friendly and will definitely book with them on our next trip to Grand Cayman.
Agency reply:
Thank you! We are pleased that you are happy with our service
No complaints.
Agency reply:
Thank you! We hope you enjoyed your holiday and look forward to serving you again in the future. Thank you for making it SaveMore Rent A Car.
The car was just what i wanted, the rate was great. Everyone was nice and helpful.
Pick up from the airport was slow, I waited 20 minutes.
Agency reply:
Thank you for your kind endorsement. We do apologize for the delayed pick-up. No doubt the shuttles were out collecting others as our average pick-up time is less than 6 minutes at the airport. Thank you for making it SaveMore Rent A Car/GoCayman Car Rental. We hope you enjoyed your vacation in the Cayman Islands.
Inconvenient that the office is closed on Sunday and you have to arrange your own transportation to the airport. Otherwise, all good.
Agency reply:
Thank you for your endorsement. We have off-hours on some Sundays during peak-season for returns. We advise this on our website and usually the return process is straightforward by dropping the key in our drop-box. Transportation/shuttle service is not available during closed/off-hours and we provide you with contact details for the 3 minute transportation service back to the airport during those off/closed hours. We hope you enjoyed our holiday to the Cayman Islands. Thanks for making it SaveMore Rent A Car.
Entire staff was extremely friendly, professional and helpful. Carl was VERY diligent with attention to detail when surveying the vehicle for damage before we left the agency to ensure we wouldn’t get blamed for any pre-existing scratches/dents. He was also our shuttle driver and provided some great recommendations for “must-see” favorite spots. Much appreciated!
Agency reply:
Thank you! We are happy you got to experience the SaveMore difference. We look forward to serving you again in the future. We hope you enjoyed your vacation to the Cayman Islands!